Titan TechConnect

Live Video Support

Introducing TechConnect from Titan, a live video troubleshooting platform that allows you to show our Technical Service Team exactly what your issue is – no more trying to describe what happened over the phone.

  • Fast and Efficient
  • Share video directly from your smart device
  • No app required
  • Free enhanced support backed by the team you trust

Get help in 4 easy steps

  1. Start your call with Tech Service over the phone by calling 1-800-526-5362
  2. You can request live video support, or our team may offer it
  3. Accept the video invitation link provided by Titan Technical Service via text
  4. You’re sharing live video from your smart device and on your way to a solution

The Support You Need To Keep You On The Job

Please be aware that during the holiday season our support team hours will be varied.

  • Monday December 23rd:  9am – 3pm (CT)
  • Tuesday December 24thCLOSED
  • Wednesday December 25thCLOSED
  • Thursday December 26th and Friday December 27th:  9am – 3pm (CT)
  • Monday December 30th and Tuesday December 31st:  9am – 3pm (CT)
  • Wednesday January 1st 2025:  CLOSED

Customer Service